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Contact Us - Mike James Dog Training - Email: support@mikejamesdogtraining.com

Email: support@mikejamesdogtraining.com

5-Star Customer Support

Hi, it’s Sarah here from Mike James Dog Training

If you have any questions or problems with your order…

You can contact our 5-star customer support team at support@mikejamesdogtraining.com

We respond to each email within 24 hours…

Even on weekends and during holidays…

We’re here to help you every step of the way…

Just send us an email at support@mikejamesdogtraining.com

And we’ll take it from there…

In case you’re wondering…

“Can I call you?”

OR:

”Can I order through the phone?”

Unfortunately, this is NOT possible at the moment…

We currently only offer email support for 2 vital reasons:

1. We Want To Provide YOU With Incredible Support…

We can only do this by….

Focusing on ONE THING (which is email)…

And improving 1% each day…

This is why we received a 96% customer satisfaction score…

Last but not least…

2. We Want To Help As Many Dogs As Possible…

Mike James Dog Training

We can only do this by…

Keeping the price of our programs as low as possible…

So that all dog parents can afford to train their dogs…

And instead of paying for an expensive call center…

We give back to charities that save dogs all around the world…

(Click here to learn more about our mission to save dogs >>)

Now you know why we only offer email support…

If you have any questions or problems with your order…

Please contact our 5-star customer support team at support@mikejamesdogtraining.com

F.A.Q.

I didn’t receive my program…

We are very sorry that you didn’t receive your program. Don’t worry, our 5-star customer support team is here to help:

  1. Send an email to support@mikejamesdogtraining.com
  2. You’ll receive a reply with your access links within 24 hours
  3. You’ll have access to your program(s)

It’s really that simple! Send us an email now to access your program(s): support@mikejamesdogtraining.com

P.S. Expected a physical program in the mail? Sorry for the confusion. We currently only offer digital programs. But don’t worry, each order comes with a 60-day money-back guarantee. Just send us an email, and we’ll process your refund within 24 hours: support@mikejamesdogtraining.com

I want to refund / cancel my order

We are very sorry that you’re dissatisfied with your purchase. But don’t worry, each order comes with a 60-day money-back guarantee. Here’s how to get a full refund within 24 hours:

  1. Send an email to support@mikejamesdogtraining.com
  2. We’ll process your refund within 24 hours
  3. Get your money back in 5-10 business days

It’s really that simple! Send us an email to get a full refund: support@mikejamesdogtraining.com

I expected a physical program

We are very sorry for the confusion. We currently only offer digital programs. But don’t worry, each order comes with a 60-day money-back guarantee. Here’s how to get a full refund within 24 hours:

  1. Send an email to support@mikejamesdogtraining.com
  2. We’ll process your refund within 24 hours
  3. Get your money back in 5-10 business days

It’s really that simple! Send us an email to get a full refund: support@mikejamesdogtraining.com

Something else?

Contact our 5-star customer support team. We respond to each question within 24 hours (yes, even on weekends). Simply send an email to the email address below:

support@mikejamesdogtraining.com

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